We know how difficult and frustrating it can be to find an
experienced, qualified contractor or tradesmen/women! I am sure
most of you have heard many horror stories from friends and
family and most of them have probably been true! But it doesn't
have to be that way. While it’s not easy to find a competent,
ethical, do-right contractor to work on your home or business,
it CAN be done so read on for some practical advice!
Real world information is very hard to find when you are
starting your search. Newspapers and and magazine articles mean
well but none of them are able to provide you with real
testimonials and experiences of previous customers who worked
with any particular contractor.
We have put together a quick checklist for you below:
GET REFERRALS!
The best way to start is through friends and family. However,
these referrals need to be qualified and checked as well. For
example, your friend might have used a great contractor for her
garage addition but may have no idea whether the company is also
experienced in kitchen cabinets and tile replacement. You need
to find out whether the referred company is also experienced in
the specific job you are interesting in getting done.
Hardware stores and material manufacturers are also a good
resource. But once again, make sure you check references and
portfolios.
Engineers, architects and other contractors in similar
industries are also an excellent resource. Once again, check all
references and experience regardless of how good the referral
sounds.
Spend some time and research each candidate. Check with the
search engines for anything you may find. And most important of
all, trust your instincts.
PREPARE BUDGETS AND SPECIFICATIONS
If you are serious about finding a good contractor, it will be
important for you to be realistic about your budget and the work
you can afford to complete.
Any professional contractor and tradesperson will appreciate the
fact that you have prepared your specifications in advance and
will be more responsive as a result. He/she will also be able to
quickly determine if you can afford what you want, will help
determine how much of what you want is possible with your budget
and you’ll have the assurance that everyone you’re interviewing
is pricing the same job. Many times, contractors seem unreliable
or unresponsive because customers do not seem serious about the
work they need done or have no idea how much things will really
cost. Do your homework in advance and you will get a much better
response.
CHECK REFERENCES!
We CANNOT stress enough how important this step is!! Before you
give your final word and sign on the dotted line, make sure you
follow these steps:
1. Make sure your contractor is INSURED for both Worker’s
Compensation and General Liability. Don’t take the contractor’s
word or accept a copy of an insurance binder from the
contractor. The only secure way is to get the name of the
contractor’s insurance carrier, look the number up in the phone
book yourself, then call and ask for a Certificate of Insurance.
The carrier will be happy to send you one in the mail.
2. Check the contractor's professional associations. For
example, contractors who are members of NARI (The National
Association of the Remodeling Industry) are usually the type who
take pride in their professional credentials.
3. Find out how long the contractor has been in business. Many
small businesses go out of business in less than a year. Make
sure your contractor doesn't run out of capital on your job.
4. Call the company's bank and find out whether their account
has been handled responsibly.
5. Find out how long the contractor has been working with his
crew? A long-time crew is a sign that your contractor treats his
workers well and that there should be no revolving door on your
project. You want to avoid the "learning curve" new employees
bring to a project in progress as much as possible.
6. Find out what will be handled by the contractor's staff and
what will be subcontracted? Get names of the subcontractors and
call them. Ask if the contractor pays on time? How reliable is
he? Also ask for the names of suppliers and check out the
contractor with them.
7. Find out how many other projects the contractor will be
working on simultaneously if you choose to hire him/her. Will
the contractor be able to devote the time you need to your
project?
8. Ask the contractor to provide you with references of projects
similar to yours and call them up.D id the job stay within
budget and on schedule? Was the site kept clean? Did the
contractor pay his bills? Would you work with this contractor
again? Ask if you can visit to see the results of the project.
And finally, just like anything, go with your gut feeling. For
more info on how to find a good contractors, come back for the
second part of this article where we will discuss how to
negotiate a good contract before beginning the work!
Good luck and happy building and remodeling.
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